Professional Practice Leaders
Professional Practice Leaders are accountable for the overall delivery across multiple sites of professional, clinical and academic allied health services that are consistent with the mission, vision and strategic directions of Providence Health Care and for fostering interdisciplinary approaches to patient/resident care. The position promotes a safe environment for patients, residents, families, visitors and staff.
“I’m passionate about social work and health care. Grounded in the values of social justice and compassionate care, social workers are committed to supporting people to address all aspects of their lives that will enhance their well-being. In my mind, this is what patient and family-centred care is ultimately all about.”
Harvey has been part of Providence Health Care since he completed his MSW at the University of British Columbia in 1993. He has worked in a variety of clinical social work positions across several programs that included the AIDS Care Team, Mental Health, Intensive Care, and End-of-Life Care. He completed his PhD in Social Work at the University of British Columbia in 2011 and recently completed the LINX Leadership Development Program for BC health care leaders.
In 2014, Harvey became the Practice Leader for Social Work at Providence Health Care. In this role, he is responsible for the delivery of professional, clinical and academic social work services across PHC. Harvey values continuing education, training and research so that social work services at PHC are current and consistently reflect best practices. He leads a team of skilled and dedicated professionals who are strongly committed to patient and family centred care, especially for those who otherwise are marginalized or isolated. Their wealth of skills and knowledge help them to assist patients to understand and utilize a combination of personal, family and community resources to promote an optimal hospital stay, discharge and recovery.
“While essential and intuitive for some, knowing what, when or how to eat can be a complex task. Dietitians combine their science and nutrition knowledge with food and communication skills assisting patients, clients and residents to eat and be well, in a way that is defined by them. As Professional Practice Leader, I am proud to lead an engaged and forward-thinking thinking group of dietitians.”
Jaki has been a dietitian with Providence Health Care since completing her BSc in Food, Nutrition and Health (Dietetics Major) at the University of British Columbia in 2009. She completed her practical training at Providence Health Care and joined the Clinical Nutrition department shortly after. Jaki worked across sites and clinical areas in a variety of roles before taking a temporary position at UBC with the Dietetics Program in 2014. In 2015, she completed a Masters in Health Administration at UBC and returned to PHC. She began the PPL role in April 2018.
As PPL, Jaki is responsible for the practice and operations of dietitians at PHC. She works closely with her regional dietitian colleagues to ensure best practice in acute, outpatient and residential care settings. She collaborates with Food Service Managers to ensure standards can be translated into real food and positive meal experiences. She is highly involved in dietetic education and co-coordinates the 5th year dietetic practicum placements at PHC for the UBC Dietetics Program. Jaki values quality improvement and supports dietitians to initiate change improvement within their clinical areas. Whether it is implementing a protected meal-time approach, engaging with the media, or leading a cooking class, Jaki values innovation and aims to support dietitians to try new approaches to care, share their learnings and strive for ongoing professional growth.
“Occupational therapy is a complicated profession to describe, because our role in health care service delivery is tailored to the individual needs of our patients, residents and their families. OTs are resourceful, insightful problem-solvers. We have the unique ability to foresee and address functional challenges associated with acute or chronic health conditions. We focus on empowering people to find a way to live their definition of a meaningful life, through participation in activities, no matter what circumstances they may encounter.”
Heather has been a part of Providence Health Care since completing her BSc in Occupational Therapy at the University of British Columbia in 2003. For the next 11 years, she worked clinically across sites, covering nearly all practice areas in acute, critical care and rehabilitation, while also dabbling in private practice in the field of acquired brain injury. She was the Site Leader for OT at St. Paul’s Hospital starting in 2009, completed her Master of Rehabilitation Sciences at UBC in 2011 and began in the PPL role in January 2016, following in the footsteps of her mentors, Patti Erlendson and Remy Lim.
Heather’s areas of responsibility include practice and operational support for occupational therapists, rehabilitation assistants and recreation coordinators across PHC. From residential care, to acute, rehab, outpatient and community based inner city youth programs, staff within the occupational therapy department are committed to making a difference and improving the functional outcomes in the health and wellness of the patients, residents and families we serve.
Note that from September 2018 to August 2019, the temporary Practice Leader for Occupational Therapy will be Jeff Masse, Jeff.Masse@vch.ca.
“Speech-Language Pathologists at Providence Health Care work with patients to optimize their communication and swallowing abilities across the continuum of care. Their training and expertise in facilitating communication with patients who suffer from communication impairments make them natural champions for person and family centred care."
Vicki graduated from the master of Science Program in the School of Audiology and Speech Sciences at UBC in 2000 and joined PHC as a clinical Speech-Language Pathologist (SLP) in 2002. She has had the opportunity to work at multiple PHC sites and across many different programs, including Emergency, Critical Care, Cardiac, Renal, Medicine, Elder Care, and Rehabilitation. Vicki has led many advancements in SLP including implementing new technologies and developing interdisciplinary dysphagia protocols to standardize care and improve patient outcomes.
In 2016, Vicki took on SLP Site Leader responsibilities for both Mount Saint Joseph and St. Paul's Hospitals. She has helped to establish regional evidence-based practice guidelines in dysphagia management and been an integral part of the training and mentoring program for acute care SLPs. Vick was appointed to the role of Professional Practice Leader for SLP in 2021. She remains highly committed to providing timely and equitable access to SLP services across PHC sites and to ensuring that the patient's voice is heard. Vicki is a registered Speech-Language Pathologist and a clinical instructor with the School of Audiology and Speech Sciences at UBC.
“As a Professional Practice Leader I am privileged to work with great leaders and teams, both within and external to PHC, as we together shape the health care of the future.”
Gabriele obtained her BSR (combined Physiotherapy and Occupational Therapy) at UBC in 1983 and her MBA from UBC in 1990. She has worked at Providence Health Care since 1993, initially as the Director of Physiotherapy and then as the Professional Practice Leader for PHC when the multiple sites of PHC united. In this position she leads physiotherapy services from both a practice and an operations perspective. Her goal is to promote a culture that appreciates the need for continuing education and research, best practice, and the provision of quality patient and resident care.
Gabriele is a Clinical Associate Professor in the Department of Physical Therapy at UBC. She is an active member of the Canadian Physiotherapy Association and the Physiotherapy Association of BC and has been extensively involved over the years at both the provincial and national levels. She has also been actively involved with the College of Physical Therapists of British Columbia and most recently served as the Chair of the Finance Committee between 2006 and 2012.