Professional Practice Leaders
Professional Practice Leaders are accountable for the overall delivery across multiple sites of professional, clinical and academic allied health services that are consistent with the mission, vision and strategic directions of Providence Health Care and for fostering interdisciplinary approaches to patient/resident care. The position promotes a safe environment for patients, residents, families, visitors and staff.
Teresa Robitaille is the Practice Leader for Social Work at Providence Health Care. In this role, she is responsible for the delivery of professional, clinical and academic social work services across PHC. Teresa values continuing education, training and research so that social work services at PHC are current and consistently reflect best practices. She leads a team of skilled and dedicated professionals who are strongly committed to patient and family centred care, especially for those who otherwise are marginalized or isolated. Their wealth of skills and knowledge help them to assist patients to understand and utilize a combination of personal, family and community resources to promote an optimal hospital stay, discharge and recovery.
“While essential and intuitive for some, knowing what, when or how to eat can be a complex task. Dietitians combine their science and nutrition knowledge with food and communication skills assisting patients, clients and residents to eat and be well, in a way that is defined by them. As Professional Practice Leader, I am proud to lead an engaged and forward-thinking thinking group of dietitians.”
Jaki has been a dietitian with Providence Health Care since completing her BSc in Food, Nutrition and Health (Dietetics Major) at the University of British Columbia in 2009. She completed her practical training at Providence Health Care and joined the Clinical Nutrition department shortly after. Jaki worked across sites and clinical areas in a variety of roles before taking a temporary position at UBC with the Dietetics Program in 2014. In 2015, she completed a Masters in Health Administration at UBC and returned to PHC. She began the PPL role in April 2018.
As PPL, Jaki is responsible for the practice and operations of dietitians at PHC. She works closely with her regional dietitian colleagues to ensure best practice in acute, outpatient and residential care settings. She collaborates with Food Service Managers to ensure standards can be translated into real food and positive meal experiences. She is highly involved in dietetic education and co-coordinates the 5th year dietetic practicum placements at PHC for the UBC Dietetics Program. Jaki values quality improvement and supports dietitians to initiate change improvement within their clinical areas. Whether it is implementing a protected meal-time approach, engaging with the media, or leading a cooking class, Jaki values innovation and aims to support dietitians to try new approaches to care, share their learnings and strive for ongoing professional growth.
Jeff Masse is the Professional Practice Leader for Occupational Therapy. Jeff’s areas of responsibility include practice and operational support for occupational therapists, rehabilitation assistants and recreation coordinators across PHC. From residential care, to acute, rehab, outpatient and community based inner city youth programs, staff within the occupational therapy department are committed to making a difference and improving the functional outcomes in the health and wellness of the patients, residents and families we serve.
“Speech-Language Pathologists at Providence Health Care work with patients to optimize their communication and swallowing abilities across the continuum of care. Their training and expertise in facilitating communication with patients who suffer from communication impairments make them natural champions for person and family centred care."
Vicki graduated from the master of Science Program in the School of Audiology and Speech Sciences at UBC in 2000 and joined PHC as a clinical Speech-Language Pathologist (SLP) in 2002. She has had the opportunity to work at multiple PHC sites and across many different programs, including Emergency, Critical Care, Cardiac, Renal, Medicine, Elder Care, and Rehabilitation. Vicki has led many advancements in SLP including implementing new technologies and developing interdisciplinary dysphagia protocols to standardize care and improve patient outcomes.
In 2016, Vicki took on SLP Site Leader responsibilities for both Mount Saint Joseph and St. Paul's Hospitals. She has helped to establish regional evidence-based practice guidelines in dysphagia management and been an integral part of the training and mentoring program for acute care SLPs. Vick was appointed to the role of Professional Practice Leader for SLP in 2021. She remains highly committed to providing timely and equitable access to SLP services across PHC sites and to ensuring that the patient's voice is heard. Vicki is a registered Speech-Language Pathologist and a clinical instructor with the School of Audiology and Speech Sciences at UBC.
Jo Moorhen is the Professional Practice Leader for Physiotherapy. Jo completed her Physiotherapy BSc (Hons) in London, England in 1986 and is currently completing a Master of Rehabilitation Science at UBC. Jo had a diverse background having worked in community, public and private healthcare, hospitals, outpatient clinics and long term care in the United Kingdon and Canada. She engages in clinical teaching, research, eveidence based practice and leadership education.