Chief Operating Officer, Acute Care
Vice-President, Patient Experience
Chief, Professional Practice and Nursing
“What I value about being a nurse is the opportunity to make a difference to patients and families by treating them with kindness and compassion during their greatest needs.”
Leanne Heppell was appointed as Vice President, Patient Experience, Acute Care and Chief of Professional Practice and Nursing, in April 2015. Prior to this role, Leanne was the Vice President, Patient Safety and Innovation; and Chief of Professional Practice and Nursing.
Leanne brings to her role over 20 years of senior leadership experience, including with Vancouver Coastal Health, Fraser Health and the BC Ambulance Service. She is a Registered Nurse with a Bachelor of Science in Nursing from the University of Victoria. She graduated from UBC as a Clinical Nurse Specialist in the Master’s in Nursing program, and completed a Master’s in Leadership from Royal Roads University in 2003. She is also an academic supervisor of leadership studies at Royal Roads University. Leanne completed a Doctorate of Business Administration in 2016. Her achievements include developing strategic, quality improvement and patient safety plans, and leading large system cultural transformation with a focus on putting patients and families first.